Ahead of the school break, Prince William makes an unexpected visit to the London Ambulance Service, celebrating the everyday heroes who save lives.HL

On October 17, 2025, Prince William, 43, visited the London Ambulance Service in Waterloo to highlight the crucial mental health support provided to emergency responders. As a long-time advocate for first responders, Prince William’s visit underscored his commitment to addressing the emotional toll faced by those in the frontline of emergency services. The Prince, who previously worked as an air ambulance pilot with the East Anglian Air Ambulance, spent time meeting with paramedics, call handlers, and members of the well-being team at the service’s headquarters.

Prince William at the London Ambulance Service HQ in London on Oct. 17, 2025.

During his visit, Prince William toured the Emergency Operations Control room, where staff manage emergency calls around the clock. He also spoke to paramedics about their experiences and the importance of mental health care for those working under immense pressure. The Prince emphasized that supporting the mental well-being of emergency service personnel is vital for their resilience and ability to perform their critical roles.

Prince William having a conversation with London Ambulance Service staff at their headquarters in Waterloo, London on Oct. 17, 2025.

In addition to discussing mental health support, Prince William was introduced to the innovative technology used by the London Ambulance Service, including the world’s first purpose-built all-electric ambulance and electric fast-response vehicles. He also observed a training demonstration with specialist paramedics, showing his ongoing support for the service’s operations.

Prince William with London Ambulance Service staff in London on Oct. 17, 2025.

This visit coincides with the service’s 60th anniversary, marking six decades of providing emergency care to the public. The London Ambulance Service handles millions of emergency calls each year, treating hundreds of thousands of people in person and over the phone.

As Prince William wrapped up his royal duties for the week, he prepared to take some time off with his family. His children, Prince George, Princess Charlotte, and Prince Louis, are set to enjoy the fall half-term break, during which the family traditionally focuses on spending quality time together. Additionally, the Wales family is expected to move into their new home in the coming weeks, marking another milestone for the royal couple and their young children.